Shipping & Returns
Shipping is free for orders over $150 nett, anything under that is a flat rate of $15 + GST. Adzon endeavours to dispatch same day for orders received by 2:00pm AEST. Depending on which delivery you select and where you are located will determine the length of time it takes to get to you. Adzon uses Startrack Express and we use Road Express as standard shipping (2-5 days metropolitan, Regional may take longer) and Air Express is a premium service which travels by Air and quoted on an individual basis. All parcels are automatically sent with an "Authority To Leave". If you don't want "Authority To Leave", please place notes in the comments section upon Checkout.
We're sorry but we currently don't ship to PO Boxes. If you have any concerns regarding your order please contact our friendly team.
Sales Taxes
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Permission to Return and to Receive Credit
Guarantee for a secure and long-lasting bond is only given when following the specified temperature and pressure conditions.
We recommend evaluation on test material.
Due to the various influences which occur from production and transfer of plotter letterings, consistency of the carrier materials and also washing and cleaning conditions, product liability can only cover the unprocessed material.
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of damage claims caused during transit will be our responsibility.
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